Hacking or cyber fraud has become a critical concern for every eCommerce ventures, from the perspective of both businesses and customers. In this predominantly technological era, where people intend to buy anything and everything via online mediums, staying at their comfort zone, especially when holidays are around and they have bulks of items to buy for themselves and their loved ones. Considering this, if the eCommerce sites are not enough secured from cyber attacks, businesses are sure to lose a hefty proportion of their expected sales. Customers visiting the sites days will abandon them after sensing some security faults. With holidays arriving in a couple of weeks and shopping spree getting into everyone’s heads, it means this is the right time to reinforce the security systems for the eCommerce stores, irrespective of the platform they are made of to assure safer shopping experiences for customers.
There are different effectual measures that will help online merchants to stiffen the security of their stores before the holiday rush starts.
Safeguarding of Payment information
This is a useful aspect to consider to protect the confidential payment information from getting into the hands of hackers. The online merchants must ensure that the credit/debit cards details of their customers are never stored on the site’s server or database. Using different third-party payment services providers like PayPal and Authorize.net, allow the retail owners to off-load all the payment information directly. As the information goes directly from browser to the processor, there are no chances of security breaches even if a site gets hacked. Further, when the holiday mood starts, an eCommerce merchant must start deploying an updated web encryption system and ensure that their stores have high-end firewalls and antivirus applications.
Ensuring server security
The second crucial important step to reassure the security of an eCommerce store is to check whether the web hosting provider is always monitoring the server for any malware or viruses. The sites plying the services of payment gateways have to handle an enormous amount of customer data and should subsequently adhere to the PCI (Payment Card Industry) data security standards. The same is applicable for SSL (Secure Sockets Layer) authentication, needed to safeguard the communication between the shoppers and server.
Ensuring platform security
While layering security is a vital impediment to any kind of cyber attacks, e-retailers have to make sure that they are using strong passwords, layers of security as well as search queries. While sites get vulnerable to cyber crimes during festival sales because of more customer visits and large volumes of transactions, merchants need to scan their online stores’ cross-site scripting or SQL injection or any other fragility. Thus, whether it is built on Magento, WooCommerce, Shopify or any other platform, the owners need to check for its vulnerabilities independently before the shopping spree starts.
Monitoring the site for core file alterations
There are many applications that monitor the sites to detect any changes made to the core files of the platform. Whenever a core file undergoes change, an alert is sent to the admin who can take necessary actions instantly. Hence, the merchants will not only get notified of any changes made in the internal files for fraudulent purpose, but can also roll them back change.
Apart from these prior measures, eCommerce retailers need to work with an expert team that can recognise all security glitches on their sites and deploy the proven practices for them. No matter what, security is the foremost concern of buyers and for sellers holidays are the main business seasons. Thus, a site lagging behind in security and protection of data is sure to fall back in terms of revenue. Regardless of the platform used and how powerful it is, it is a prerequisite for every retailer to safeguard their sites with advanced methods for the sake of customers.